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Customer Service/Technical Support


This is a Contract position in Malvern, AR posted December 2, 2020.

Job description

At SYKES, we help people one caring interaction at a time – that includes you! SYKES Malvern has immediate opportunities available in two different industries under one roof!
Work with us as a:
1) Customer Service/Technical Support Representative providing technical support via phone for a high-speed satellite broadband services company. If you are tech-savvy, type at least 45 wpm (preferred) and enjoy helping customers solve problems, this is the job for you!
2) Customer Service/Sales Representative to provide useful solutions to customers based on their needs and sell products & services for a popular telecommunications company. If you possess excellent listening skills, type at least 25 wpm (preferred) and enjoy connecting with people, you are the perfect fit for this job!

In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind.  Now you can interview and train virtually, from the safety and comfort of your own home! We’ll also allow you to work remotely until we can safely return to the office.

Both of our unique opportunities offer:
Full-Time Schedules (40 hours/week)
Pay: $11.00 – $12.00 hour
100% Paid Training
Plus, you’ll enjoy:
A dedicated Team Leader to support you in your career growth.
Full benefits package including medical, dental, vision and life insurance
401K retirement plan with company match
Generous paid time off
Tuition reimbursement program
A supportive team-centered environment


SYKES Malvern is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Malvern!

EEO statement


Required qualifications, skills and experience

Apply with us if you have:
  • A high school diploma or GED and are at least 18 years old
  • At least 1 year of customer service or technical support experience
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