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Clinical Implementation Specialist

Computer Sciente Corporation (CSC)

This is a Full-time position in London, AR posted February 6, 2021.

nnAt DXC, our Clinical Implementation Specialists work as part of an experienced deployment team with the overall responsibility of helping clients to implement our market leading Medchart System effectively and efficiently.

Our team has a strong understanding of the NHS and Pharmacy as a whole, and has a track record of implementing complex systems whilst acting as a focal point for all key stakeholders.nn nnAs part of the team you will work closely with a wide range of disciplines who help our clients follow a successful, mature deployment methodology within very tight timescales.

You will support the client in the setup and configuration of systems, on-site demo’s, supporting knowledge transfer and issue management whilst assisting the client in validation testing and business change activities to help them to get the very best out of the solution.nn nnThe role will give you the opportunity to be involved in multiple, complex deployments covering the entire project life cycle from pre-sales and early engagement through to go-live and post go-live activities in a variety of challenging environments.

You will also play a key role in re-designing future releases.nn nnThis is a mobile role which may require travel across the UK and Ireland.nn nnWhat to expectnn nnAs part of a broad and challenging role, the Implementation Specialist is front and centre in the delivery of systems into our clients.

The key elements fall into a few main areas:nn nnPre-Sales and Demonstrations in in the form of preparation, informal run throughs, sales demo’s, follow up/drop-in sessions, deep dive, and familiarisation demosEngagement in all stages of deployment to ensure the client and the deployment teams are kept informed, fully trained, and equipped to implement our solutions.Leading the successful delivery of software solutions, predominantly from CSC’s portfolio of strategic solutions with emphasis on clinical engagement, analysis & consultancy in the following solution areas: ePrescribing and Medicines Administration, Hospital pharmacy, Clinical workflow and documentation, Electronic Patient Records / Portals, and Clinical departmental systems.Providing Subject Matter Expertise to our clients and deployment project teams with product questions, issues and changes.Pre-sales Consultancy/Bid ReponsesSoftware solution configuration, solution system manager / end-user training and user acceptance testingnn nnWhat we look fornn nnKnowledge of the NHS, Healthcare Services and more specifically Pharmaceutical experience and qualifications are really important to us.

As a key figure in client engagement, you will need to be able to demonstrate sound knowledge of how Medchart works, and be able to take a ‘hands on’ approach to the development of drug files.  nn nnWe are interested in talking to people who have played a key role in Pharmaceutical systems implementation/deployment projects and who can demonstrate an ability to work on multiple, complex tasks and projects through to conclusion.

You will have a strong understanding and broad knowledge of how to interpret the needs of clients whilst maintaining high levels of effective communication both internally and externally.nn

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