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DEVICE MOBILITY SPECIALIST I (BAPTIST HEALTH/NETWORK SERV)

Baptist Health Arkansas

This is a Full-time position in Little Rock, AR posted February 2, 2021.

  • SUMMARY OF RESPONSIBILITY – Job Summary (general statement of purpose or objective of position)
    • The Device Mobility Specialist I will apply proven analytical, problem-solving, and technical skills as related to hands-on device and customer service support for various mobile devices and products, including but not limited to; iPhone, iPad, and Android (Samsung, Motorola, Erickson, HTC, etc.), MiFi and hotspot devices and products, as well as IoT (Internet of Things) solutions. Additionally, experience in PC & Mac based platforms & OS (WINDOWS, OSX, Linux) as related to device integration and synchronization is critical. Familiarity with provisioning of device with the carriers (ATT, Verizon, Sprint, etc.) is also a must.
  • MINIMUM REQUIREMENTS – Knowledge, skills, abilities, license, registration, certification, education, and experience
    4 Year College Degree or 2 years of related experience.
    Familiarity with configuration and use of mobile devices and Smart-phones.
    Familiarity with real-world MDM solutions such as AirWatch.
    Familiarity with networking, carrier networks (Verizon, AT&T, Sprint, etc.)
    Strong analytical and problem-solving skills with excellent attention to detail.
    Excellent written, verbal and client-facing communication skills.
    Strong personal and time management skills.
    Strong work ethic.
    Can take concepts and turn them into technical solutions that solve problems.
    Highly motivated self-starter interested in constant improvement.
    Outstanding customer service skills.
    Can identify opportunities and credibly present ideas to management.

Location: Baptist Health Arkansas · NETWORK SERV
Schedule: Full-time, Day, 7:30am – 4:30am Normally – Can Vary

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