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Cloud Engineer

PeopleDoc Inc.

This is a Full-time position in Paris, AR posted May 2, 2021.

PeopleDoc is on a mission to revolutionize how every HR function provides services to their employees.

Our unique “state of the art” HR Service Delivery platform provides HR teams with the tools they need to provide great services while considerably decreasing the manual work behind the scenes and allowing companies to go paperless in their administration.

The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes, across multiple locations.

PeopleDoc serves more than 1000 clients with employees in 180 countries in 12 languages.

PeopleDoc is now a part of Ultimate Software.

Ultimate Software is a Leader for Cloud HCM Applications.

We are constantly working on improving our support & integration for our customers to maintain a high level of service experience.

In order to provide the utmost quality responses, PeopleDoc is looking for Cloud Engineers to join our international team to help us meet our expanding client expectations on software integration and implementation and to maintain the availability of the service in accordance with the contractual SLAs.

You will join a high performing, fast-paced and quite fun team committed to solve complex issues, learn and improve constantly personally and technically.

This position will provide the opportunity to work autonomously on an internal SaaS solution, designed and developed in France.

And of course, a lot of room to grow your skills and experience along with the company!

You will be required to:
Provide technical support to customers (3rd level).

Respond to operational incidents under time constraints (incident analysis, diagnosis and resolution of incidents).  Provide real-time monitoring and improve proactive monitoring Integrate technologies, processes, tools, and methodologies to SaaS Operations services (procedures, application management tools, monitoring and more) Participate in an on-call rotations to provide coverage during off business hours  Become a subject matter expert in supported applications functionality
You will have : 
Experience in troubleshooting issues / IT development knowledge Knowledge of monitoring technologies (Datadog, Sentry, …) Working knowledge of Linux-based software stacks & basic networking protocols The ability to work on distributed remote agile teams with a high degree of self-motivation and ability to work independently Organizational skills and a curious mindset  Ability to create and manage documentation Python scripting & APIs experience is a plus
When you apply to a job on this site, the personal data contained in your application will be collected by (PeopleDoc SAS) (“Controller”), which is located at (53 rue d’Hauteville Paris 75010) and can be contacted by emailing (contact@people-doc.com).

Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

Such processing is legally permissible under Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.

Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site.

Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under (the standard contractual clauses).

You can obtain a copy of the standard contractual clauses by contacting us at privacy@people-doc.com.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.

Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.

You also have to right to data portability.

In addition, you may lodge a complaint with an EU supervisory authority.

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