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Professional Services Engineer – Integration

Plex Systems

This is a Full-time position in Fayetteville, AR posted May 3, 2021.

Professional Services Engineer – Integration

Professional Services Remote – Michigan, United States Troy, Michigan Remote – Colorado, United States Remote – Florida, United States Remote – Georgia, United States Remote – Illinois, United States Remote – Indiana, United States Remote – Louisiana, United States Remote – Minnesota, United States Remote – Missouri, United States Remote – Nevada, United States Remote – North Carolina, United States Remote – Ohio, United States Remote – Pennsylvania, United States Remote – Tennessee, United States Remote – Texas, United States Remote – Utah, United States Remote – Wisconsin, United States


Professional Services Engineer – Integration

Want to work with fearless innovators, visionaries, and community-minded people who challenge the status quo? We do too.

Plex is more than a software company – we’re a team of disruptors who are driving innovation and unlocking the promise and value of smart manufacturing.

It isn’t a trend or a moment, it’s a movement. And we’re leading it, but we can’t lead it alone.

That’s where you come in.

Plex Systems, Inc.(R) delivers the first smart manufacturing platform, helping the world’s leading innovators to make awesome products. Built in the cloud, the Plex Smart Manufacturing Platform includes MES, ERP, supply chain management, Industrial IoT, and analytics.

We believe that anything that can be made can be made better, and we are focused on finding the right people to help us achieve the big important tasks ahead.

Is that person you?

In support of our ongoing growth, we are looking for a Professional Services Engineer to join our Technical Services team.  As a Professional Services Engineer, you will have a front-line role in helping Plex deliver product, service, and value to Plex customers. Your role is hands-on, and you get to wear many hats. You are expected to help scope the work required to support onboarding and new use cases, to write connectors to 3rd party products, and to establish data flows between Plex and its customers. You will work in the Professional Services team alongside Plex technical services engineers, delivery consultants, solution architects, devops , product engineers, support services, sales teams, customer success teams, and more.

Preferred location is Troy, MI but highly qualified remote candidates will also be considered.  Potential of up to 10% travel in future as needed.


  • Lead the g athering and documenting of requirements from customers
  • Create technical design documents and technical design specifications
  • Provide scoping and estimates of professional services work to pre-sales teams
  • Serve as internal technical point of contact for diagnosing data and operational issues with existing middleware solutions
  • Support quality assurance testing of middleware integration best practices


  • 5 + years of professional services experience (or 3 + with a computer science or related bachelor’s degree)
  • 3 + years of system integration design experience (design document, design specification, developing technical design specifications, architecting integration solution)
  • C onsulting experience implementing an ERP/MES system is a plus
  • Ability to handle technical leadership tasks (solution design, estimating) and adapt to various work settings
  • Effective communication (written and verbal) and presentation skills
  • Ability to guide c ustomers to the best solution
  • Familiar in API development and with how APIs are structured
  • Familiar with making web service calls and validating web service responses
  • Aspire to become a Technical Integration Lead


We are proud to be recognized as one of the top workplaces in the tech industry. Our inviting culture fosters collaboration, innovation, and motivates team members to take on important work, every day.

In addition to all the benefits you’d expect from a world-class company like ours, we also offer Day 1 benefits, career growth and professional development opportunities, tuition reimbursement, unlimited paid time off, a wellness allowance to support your family’s well-being, sustainable work-life balance, and flexibility. Our multiple office locations offer a casual-dress workplace, complimentary snacks and drinks, and “de-stress areas” complete with amenities in some locations like massage chairs, golf simulator, ping pong tables and more.

Plex values the power of diversity and inclusion – it isn’t just a talking point for us. It drives our business and fosters fresh thinking, and is reflected in the individuals we hire, and the culture and community we’ve built to support them, such as our [email protected] and [email protected] groups. As an equal opportunity employer, we welcome applicants of all types and from all backgrounds. Plex urges our employees to understand, accept, and celebrate the differences among people.


Apply today!


Don’t despair – your perfect fit is on its way! Stay connected, sign up for job alerts or submit a general application on the Plex Careers page .

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