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Lead Project and Program Manager – Marketing

Wolters Kluwer

This is a Full-time position in Harrisburg, AR posted February 3, 2021.

The Lead Project & Program Manager, Marketing Operations will work closely with the Director of Marketing Operations to support overall project management for all activities that funnel into the Central Marketing Organization at HLRP. In addition to ensuring that a consistent and best in class project management framework is adhered to, this role will serve as the key point of entry for platform and other cross functional central marketing requests/projects to ensure that they are prioritized in alignment with revenue objectives and that resources are appropriately allocated. Working with the team, they will serve as the central hub for overall project management specific to Central Marketing projects and processes and the key point of contact to translate the requirements of the business into actionable projects and to ensure that project timelines and metrics for success are adhered to.**Essential Duties and responsibilities**+ Serve as a lead within program management team, administering cross platform projects.+ Act as the key technical point of contact for our marketing resource management platform related to use within Central Marketing (currently SmartSheet).+ Work with Central Marketing & Product Marketing team to do training as needed within SmartSheet MRM to optimize processes and workflow and to enable new tools as appropriate to support the Central Marketing team.+ Facilitate marketing programs and activities in accordance with the mission and VSP priorities of the organization.+ Work closely and collaboratively with key stakeholders in Central and Product Marketing to ingest, align work to segment priorities and deliver upon marketing projects.+ Work with internal and external resources throughout the project lifecycle ensuring vendors/participants define/meet project requirements and deadlines.+ Apply critical thinking to identify potential project risks (include needed resources) and escalate for remediation and reprioritization as needed.+ Manage changes and interventions to ensure project goals are achieved, analyzing potential risks and problem solving accordingly.+ Produce accurate and timely reporting of program status throughout a projects’ life-cycle.**Education**• Bachelor degree in business or related field**Qualifications:**+ Minimum 5 years of business experience demonstrating a broad background across marketing, operations and project/program management.+ Proven experience in program/project management principles and methodologies.+ Proven experience and knowledge of SmartSheet including certification in the SmartSheet platform.+ Experience with Marketo or Hubspot or similar marketing automation tool.+ Ability to Communicate fluently in both a conceptual and technical manner with a diverse set of stakeholders; ability to verbally relay concepts, goals, project plans+ Experience in cross-platform design and implementation across marketing functions.+ Proven experience utilizing strong interpersonal skills to guide stakeholders through the decision- making process involved in moving a project forward successfully.+ Preferred knowledge of Marketing Automation, CRM Systems (SFDC), Project Management tools, Website Content Management Systems (such as AEM, Sitecore) and experience with data/data analytics preferred.+ Demonstrated ability to effectively work as part of a team and manage projects of varying complexity.+ Ability to write routine reports and correspondence as well interpret a variety of instructions furnished in written, oral, diagram, or schedule form.+ Strong presentation and communication skills; including team building and support skills.+ High level of initiative, strong problem-solving, organizational, time management and interpersonal skills.+ Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).+ Ability to travel up to 10%.EQUAL EMPLOYMENT OPPORTUNITYWolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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