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Project Delivery Manager


This is a Full-time position in London, AR posted February 1, 2021.

nn CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.

We are recruiting a Project Delivery Manager to join the team located in London.

The successful candidate will be accountable for overall success of project delivery (from initial project strategy including the review of Real Estate Options, through design, procurement, construction oversight and project close out).  This role will oversee ongoing projects within region and help initiate new projects in support of account’s business goals and objectives.  Role Summary: 
• Responsible for selecting and managing Tier 1 partners and aligning success of Tier 1 partners with the Integrator success criteria, including the on-boarding from the approved stable of Tier 1 suppliers
• Responsible for the creation and/or co-development of the Project Charter and subsequent Project Expenditure Request (PER) – including lease commitments, construction budgeting & schedule
• Responsible for the overall management of the project process, including development of the project brief, cost planning, procurement of Tier 2 suppliers and products and production of associated contract documentation
• Responsible for stakeholder management of third parties, including IT, AV, Security and Workplace strategy teams
• Provide oversight and management accountability for the delivery of Project scope, schedule, and budget in accordance with approved PERs
• Develop annual resourcing strategy for planned projects and follow through with quarterly updates 
• Promote efficient and consistent communication with client; interface with CBRE Strategy, TM, FM and Lease Admin teams
• Provide guidelines (playbook) for project delivery to Tier 1 partners and ensuring design standards are applied by Tier 1 PM firms
• Manage performance of Tier 1 PM firms including participation in quarterly reviews
• Always maintain governance against Microsoft process and procedures including CBRE Playbook
• Perform duties in line with the ‘Statement of Work for Integrator Services’/Master Services Agreement
• Collect and report KPI and benchmark data
• Provide oversight for Change Management activities in region
• Propose & seek approval for process improvement from Global Workplace Strategy team and provide feedback
• Interface and collaborate with the Global Finance Group to consolidate the CapEx and OpEx budgets for planned transactions and projects in region
• Develop and operationalize innovations and improvement measures to contribute to the overall programme
• Proportional input to the over-arching savings target for the Account
• Other ad hoc duties as required
• The role does involve travel across EMEA   Experience Required: 
• Highly accountable
• Client-side programme and project management experience; experience with involvement on complex corporate projects, with an occupier focus (min 5 years post graduate experience)
• Understanding of real estate service lines, including transaction management, project management and facilities management; understanding of real estate support functions, including Sourcing, Finance, HR and Technology
• Strong communication, facilitation, analytical and organizational skills
• Leadership capabilities; client relationship management skills
• Ability to manage multiple projects (12-15) and coordinate appropriately with various service lines, stakeholders and other CBRE team members
• Degree in relevant subject
• Previous experience of working within the technology sector and Global account with a US based/led team; international work experience in EMEA and/ or beyond
• Service provider management; corporate Organisational Change Management
• Experience from within a client organization; either as an employee or secondee
• Experience with involvement on complex corporate projects, being involved in pitching to prospective clients and of managing projects to the value of $10m nn

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